100% up to $2,000 + 200 Spins
Betting Rules
General betting rules
Candy96 Casino provides betting and gaming products subject to applicable laws, regulatory requirements and the rules displayed for the relevant product. The available markets, games, payment methods and features may change from time to time. Rules shown on a particular betting or game screen form part of the agreement for that activity and should be checked before you participate.
You must be legally permitted to use the service in your location and must meet any applicable minimum age requirement. You are responsible for checking whether online gambling is lawful where you are located. Players in Australia should only use gambling services that are permitted under applicable Australian laws and regulations. We may restrict or refuse access where a product is not available in a particular state or territory, or where legal or compliance requirements apply.
Your account must be registered in your own name and used only by you. You must provide information that is accurate, complete and current, and update it when circumstances change. We may ask for information or documents to verify your identity, age, location, payment method or source of funds. An account may be restricted while verification or a security review is in progress.
- Do not allow another person to access or use your account.
- Keep your login details, devices and payment information secure.
- Do not use a payment method that belongs to another person unless expressly permitted.
- Do not create or operate multiple accounts where this is not allowed by the applicable terms.
- Tell us promptly if you suspect that your account has been accessed without permission.
A bet is normally accepted only when it has been successfully submitted and confirmed by the service. Selecting an option or entering a stake does not, by itself, guarantee that a bet has been placed. Before confirming, check the selection, odds or price where displayed, stake, possible return and any other details shown on the confirmation screen.
You are responsible for reviewing your bet history and retaining any confirmation or reference information provided. If a bet does not appear to have been accepted, do not assume that it was placed. Contact support through the available service channels and provide the relevant account and transaction details, without sharing your password.
Placing and settling bets
The rules for each market or game may specify how selections are made, when bets close, how outcomes are determined and how returns are calculated. These details may differ between products. A market may close before an event starts, during an event or at another stated time. Bets submitted after the relevant closing point may be rejected, voided or handled in accordance with the rules shown for that market.
Where odds, prices, lines or other betting information are displayed, they are provided for the relevant market at the time shown. The applicable price is the one confirmed when the bet is accepted, unless the product rules state otherwise. Display or technical errors may be corrected, and a bet affected by an obvious error may be reviewed or voided in accordance with the applicable terms.
Results are determined using official information, recognised event data or the result source specified in the rules for the relevant market. If an event is postponed, abandoned, cancelled, interrupted, rescheduled or changed, the bet will be settled according to the product-specific rules. Different selections within the same event may be treated differently, so the rules for each market should be checked.
A bet that has been accepted cannot usually be changed or cancelled by the player. Where a cancellation, cash-out or similar feature is offered, it is subject to availability, eligibility and the conditions displayed at the time. Such features may be unavailable, suspended or withdrawn without notice. A request is not effective unless the service confirms it.
Common settlement principles
- A winning bet is settled according to the confirmed selection, accepted price and applicable market rules.
- A losing bet has no return unless the relevant rules provide another outcome.
- A void bet is treated according to the rules for that product and may result in the relevant stake being returned or otherwise adjusted.
- Where a bet contains several selections, the result may depend on whether all selections are valid, settled or void.
- The service may correct a settlement where an error, delay, technical fault or incorrect result has affected the account.
- Any displayed balance remains subject to verification, final settlement and the applicable account terms.
If you believe a bet has been settled incorrectly, review the relevant market rules and raise the issue promptly through the available support process. Include the date, product, bet reference and a clear description of the concern. We may request additional information before completing a review. Complaints are handled in accordance with the site's complaints and dispute procedures.
Games, promotions and account activity
Casino games, live products and other games may have individual rules, paytables, game features, contribution rules and technical conditions. Before starting a game, review the information displayed for that game. Outcomes are generated or determined by the relevant game system, and the result of one round does not influence the result of another round unless the game rules expressly describe a feature that does so.
A game round is generally considered complete when the relevant action has been accepted and the result has been recorded. If a connection is interrupted, check your account history before attempting to repeat the action. A technical interruption does not automatically mean that a round was cancelled. Any recovery, correction or settlement will follow the rules for the product.
Promotions, bonuses, free bets or other offers are available only where they are expressly advertised or displayed. Each offer may have separate eligibility requirements, expiry dates, wagering or playthrough conditions, excluded products, maximum values and withdrawal conditions. Read the terms of an offer before accepting it. If promotional terms conflict with general information, the specific terms for that offer will generally apply.
We may refuse, withdraw or amend an offer where permitted by its terms, including where there is suspected misuse, a technical error, duplicate participation or activity that does not comply with the offer conditions. A promotion should never be treated as a reason to spend more than you intended or can afford.
Deposits and withdrawals are subject to account verification, payment-provider requirements, transaction checks and any limits or restrictions displayed on the service. We may delay, decline or reverse a transaction where required for security, legal, responsible gambling or anti-money-laundering reasons. Do not attempt to bypass transaction controls or use gambling activity to transfer funds between people.
We may suspend, limit or close an account where there is a suspected breach of these rules, fraud, identity misuse, collusion, manipulation, unlawful activity, payment abuse or another security concern. We may also take action where an account creates a risk to the service or to the player. Any action will be handled in accordance with applicable law and the site's terms.
Responsible betting and support
Gambling should be entertainment, not a way to make money or recover losses. Set a budget before you begin and treat that amount as money you are prepared to lose. Never gamble with funds needed for rent, bills, food or other essential expenses. Avoid gambling when you are upset, tired, affected by alcohol or drugs, or under pressure from another person.
- Set deposit, spending or session limits where these tools are available.
- Take regular breaks and keep track of the time you spend playing.
- Do not chase losses by increasing stakes or continuing for longer than planned.
- Do not borrow money, sell possessions or use credit to gamble.
- Consider a temporary break or self-exclusion if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Responsible gambling tools may include deposit limits, loss limits, time reminders, reality checks, cooling-off periods and self-exclusion. Availability and operation can depend on the product, account status and applicable requirements. A limit or exclusion request may not apply immediately to every product, so follow the instructions provided and stop using the service while your request is being processed.
If you are concerned about your gambling, use the responsible gambling information available on the site and contact an appropriate independent support service in Australia. Friends and family can also be affected by gambling, and support is available for them as well. In an emergency or if you are at immediate risk, contact emergency services or seek urgent professional help.
These rules may be updated when products, laws or operational requirements change. The current version published on the service applies from the date stated or, where no date is shown, from publication. If you have questions about a particular bet, game or account action, review the relevant product rules and use the available support channel before placing another bet.