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Candy96 Casino Terms & Conditions
1. Acceptance and general conditions
These Terms & Conditions form a legal agreement between you and Candy96 Casino in relation to your use of the website, account services, games, promotions and any related features. By accessing the website, registering an account or using any service, you confirm that you have read, understood and agreed to these terms. If you do not agree with any part of them, you must not use the website or its services.
Additional rules may apply to particular games, tournaments, promotions, payment methods or other features. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.
You are responsible for checking this page regularly. Candy96 Casino may update, replace or revise these terms when necessary, including to reflect changes to services, technology, legal requirements or operational practices. Continued use of the website after an update means that you accept the revised terms. If a material change affects your rights or obligations, information may be provided through the website or your account where appropriate.
Eligibility
You may use Candy96 Casino only if you are legally permitted to participate in online gambling in your location. You must meet the applicable minimum age requirement and comply with all laws that apply to you. You must not access or use the website from a jurisdiction where online gambling is prohibited or restricted. It is your responsibility to establish whether using the services is lawful before registering or playing.
Candy96 Casino may refuse registration, suspend access or close an account where it reasonably believes that a person is underage, located in a restricted jurisdiction, subject to a self-exclusion arrangement, unable to use the services lawfully, or otherwise in breach of these terms.
2. Accounts, identity and security
You may be required to create a personal account to use some or all of the services. Information provided during registration and throughout your use of the website must be accurate, current and complete. You must promptly update information if it changes. Providing false, misleading, incomplete or unauthorised information may result in restrictions, suspension or closure of your account.
Accounts are intended for one person only and must not be shared, transferred, sold or used on behalf of another person. You must not create multiple accounts unless Candy96 Casino has expressly permitted this. Any attempt to evade account restrictions, promotional rules, verification checks or responsible gambling controls is prohibited.
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not caused by you. Do not disclose your password or allow another person to access your account. You should notify Candy96 Casino through the available support process as soon as possible if you suspect unauthorised access, lost credentials or other account security concerns.
Candy96 Casino may carry out identity, age, location, payment and other verification checks. You may be asked to provide documents or information for these purposes. Services, withdrawals or account access may be limited while checks are incomplete. Information will be handled in accordance with the applicable Privacy Policy and legal obligations.
3. Deposits, wagers and withdrawals
You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Deposits must be made for genuine participation in the available services and must not be used for unlawful activity, fraud, money laundering or any other prohibited purpose. Candy96 Casino may decline, reverse or review a transaction where required by law, payment rules, security procedures or internal controls.
You should confirm that your deposit amount is correct before completing a transaction. Once a wager has been accepted, it generally cannot be cancelled or changed except where the applicable game rules, system error, technical issue or law requires otherwise. You are responsible for reviewing the details of each wager before confirming it.
The balance shown in your account is not a bank account and does not represent a deposit-taking or investment service. You must not treat funds held in the account as a financial product. Deposits, stakes, winnings and withdrawals may be subject to verification, transaction checks, applicable fees and the rules of the selected payment method.
Withdrawal requests may be subject to account verification, source-of-funds checks, minimum or maximum transaction conditions, play-through requirements that are clearly disclosed, and other lawful controls. Candy96 Casino may return funds through an appropriate method, including the original payment method where permitted. Processing times can vary due to verification, payment providers, weekends, public holidays and circumstances outside Candy96 Casino's reasonable control.
You must not use the website to deposit or withdraw funds for another person. Candy96 Casino may delay, reject or investigate transactions that appear unusual, fraudulent, duplicated, unauthorised or inconsistent with your account information. Where required, information may be reported to relevant authorities or payment providers.
4. Games, promotions and prohibited conduct
Games are provided for entertainment and are subject to their displayed rules, outcomes and technical operation. You acknowledge that gambling involves risk and that results are not guaranteed. You should never wager money that you cannot afford to lose. If a technical, pricing, display or other material error occurs, Candy96 Casino may take reasonable steps to correct the error and, where appropriate, void affected transactions in accordance with applicable law and the relevant game rules.
Promotions, bonuses, rewards and competitions may have separate eligibility criteria, expiry dates, wagering conditions, contribution rules, maximum values, account limits and other restrictions. These conditions will be provided with the relevant offer. You must review them before accepting or using a promotion. Unless expressly stated otherwise, offers are limited to one eligible person, household, payment method or account and must not be abused.
Prohibited conduct includes using automated systems, bots, scripts or software intended to interfere with the website; exploiting a vulnerability or error; manipulating a game or promotion; using stolen or fraudulent payment details; colluding with other players; attempting to bypass security or responsible gambling controls; and engaging in unlawful, threatening, abusive or misleading behaviour.
If Candy96 Casino reasonably believes that prohibited conduct, fraud, collusion, abuse or a breach of these terms has occurred, it may restrict play, withhold or review transactions, remove promotional benefits, suspend an account or take other action permitted by law. Any decision will be made having regard to the circumstances and applicable requirements.
5. Privacy, responsible gambling and service limitations
Personal information is collected and used to provide services, manage accounts, process payments, verify identity and age, maintain security, meet legal obligations and improve the website. Further information about collection, use, disclosure, storage and your privacy rights is set out in the Privacy Policy.
Candy96 Casino supports responsible gambling. Gambling should be an occasional form of entertainment, not a way to make money or recover losses. You can use available account tools and support options to set limits, take a break, restrict access or seek self-exclusion where those options are available. You should consider your spending, time and behaviour before playing and stop if gambling is causing concern.
Candy96 Casino does not guarantee that the website or any service will always be available, uninterrupted, secure, accurate or free from defects. Access may be suspended or restricted for maintenance, upgrades, technical faults, security reasons, legal requirements or circumstances beyond reasonable control. External websites, payment services and third-party content may have their own terms and privacy practices.
To the extent permitted by law, Candy96 Casino is not responsible for loss arising from your failure to protect account details, inaccurate information supplied by you, misuse of the services, interruptions outside reasonable control or actions taken to comply with law and these terms. Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.
Complaints and governing principles
If you have a question, dispute or complaint, please use the support or complaints process made available on the website. Provide clear information about the issue and any relevant account or transaction details, while avoiding unnecessary sensitive information. Candy96 Casino may request further information to investigate and will aim to handle complaints fairly and in accordance with applicable requirements.
These Terms & Conditions are intended to operate consistently with applicable Australian laws and regulatory requirements. If any provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later.
For questions about these terms, account use, payments or responsible gambling options, please refer to the relevant information and support channels available through the Candy96 Casino website.